Welcome to Pulse-Ship (pulse-ship.com)! If you encounter any problems during the shopping process, or have any questions about our products and services, please feel free to contact our customer service team. We are committed to providing you with efficient and professional support!

1. Customer Service Contact Information

📧 Customer Service Email: service@pulse-ship.com

📞 Customer Service Phone: 15538062282

⏰ Customer Service Working Hours: Monday to Friday 9:00-18:00 (Beijing Time)

You can contact us by email or phone, and we will handle your inquiry within 1-2 working days and provide timely assistance.

2. Return and Exchange Address (Free Replacement within 30 Days)

If you need to return or exchange, please contact customer service to submit an application first, and send the goods back according to customer service instructions.

📍 Return address:

M2367, 1st Floor, Building 1, No. 73, Changhong West Road, Xilu Street, Fangshan District, Beijing (Cluster Registration)

📌 Return and Exchange Policy:

Free exchange within 30 days: If the product has quality problems or we send the wrong product, you can exchange it for free within 30 days.

Return and Exchange Process:

Contact customer service (provide order number, product problem description and related photos).

After customer service review and confirmation, we will provide you with return instructions.

Exchange or refund will be processed within 1-3 working days after receiving the return.

3. Follow us

Want to learn more about product information, latest offers or after-sales support? Please follow our official channels:

🌍 Official website: pulse-ship.com

📩 Email support: Send an email to service@pulse-ship.com, we will reply within 1-2 working days.

If you have any questions about our products or services, please feel free to contact us!

Pulse-Ship thanks you for your support and wish you a happy shopping! 🔧⚡